Therapy & Counselling Kristen Holbrook Therapy & Counselling Kristen Holbrook

Will AI Replace Counsellors? Why Human Connection Still Matters in Therapy

As AI technology advances, many wonder if it could ever replace the human connection at the heart of counselling. Explore what makes counselling uniquely human—and where AI fits in.

People have asked me whether I think AI will replace counsellors one day. It’s an understandable question in today’s world, where AI is showing up in everything from chatbots and virtual assistants to therapy apps and online wellness tools. As someone who values both innovation and human connection, I think it’s important to look at this honestly—what AI can offer, where it falls short, and why human counsellors are still irreplaceable.

AI is already making a meaningful contribution in the mental health space. For instance, AI-powered apps can help people track their mood, practice mindfulness, or access coping strategies around the clock. These tools can be especially useful between sessions or for those who may not have immediate access to a therapist. In some cases, AI can also support clinicians by analyzing patterns in journaling or speech, offering insights that may help guide treatment. And of course, automating administrative tasks like scheduling or sending out intake forms can free up more time for therapists to focus on direct client work.

But while AI has its place, it also has important limitations—especially when it comes to the depth and nuance required for meaningful therapeutic work. AI doesn’t truly empathize. It can mimic understanding through pre-programmed language, but it doesn’t feel or intuit the way a human does. It doesn’t pick up on the subtle cues in a client’s voice or body language. And most importantly, it can’t offer the kind of relational experience that therapy depends on.

Counselling is not just about strategies or problem-solving; it’s about being in a safe, trusting relationship where you feel seen, heard, and supported. Real transformation often happens not through advice, but through connection—with someone who can sit with your story, hold your pain, and help you make meaning of your experience. That kind of connection can’t be programmed.

There are also concerns about how AI responds in moments of emotional crisis. A trained counsellor knows how to assess risk, stay grounded in moments of intensity, and provide thoughtful, human-centered support. AI, while improving, is not equipped to make those same kinds of judgments with the care or responsibility that real people can.

So, will AI replace counsellors? I don’t believe it will—or that it should. AI can be a helpful tool, an added layer of support, or a way to expand access to mental health resources. But it will never take the place of what makes therapy truly healing: the relationship. At its core, therapy is about connection. And no matter how advanced technology becomes, the power of human empathy, presence, and understanding is something only another person can offer.

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Understanding Core Beliefs: How Early Experiences Shape Your Identity

Discover how your core beliefs shape your authentic self — and unlock the path to true self-awareness and growth

Ever wonder why certain thoughts or behaviors seem to play on repeat in your life? Or why some patterns feel so deeply ingrained that they’re hard to break?
The answer may lie in your core beliefs, the deep-rooted ideas you hold about yourself, others, and the world around you.

What Are Core Beliefs?

In psychology, particularly in Cognitive Behavioral Therapy (CBT) and Adlerian theory, core beliefs refer to the foundational assumptions that guide your thoughts, emotions, and behavior. These beliefs develop early in life, often shaped by your childhood environment, including:

  • Direct messages from caregivers or authority figures

  • Observed behavior or emotional modeling

  • Implicit experiences and unspoken assumptions

  • Your personal interpretation of events

Although core beliefs are highly subjective, we often treat them as absolute truths, even when they don’t serve us.

The Self-Reinforcing Nature of Core Beliefs

Core beliefs act like internal filters. Once they form, we tend to:

  • Accept information that confirms them (confirmation bias)

  • Reject or question anything that contradicts them

  • Behave in ways that reinforce them (self-fulfilling prophecy)

In this way, core beliefs become self-perpetuating loops that shape our emotional lives and decision-making—often without our awareness.

Common Negative Core Beliefs

Negative core beliefs are often rooted in early emotional wounds. Some common examples include:

About the Self:

  • I’m a failure

  • I don’t belong

  • I’m not lovable

About Others:

  • People will always let me down

  • No one can be trusted

  • People are only out for themselves

About the World:

  • The world is dangerous

  • Life is chaotic

  • Bad things always happen

How Core Beliefs Shape Your Life

Let’s look at how core beliefs silently influence thoughts and behavior:

  • If you believe you’re a failure, you may minimize your achievements and avoid challenges, which reinforces feelings of inadequacy.

  • If you believe people are untrustworthy, you may be overly guarded, unintentionally pushing others away—then interpret their distance as proof of your belief.

  • If you see the world as unsafe, you might avoid unfamiliar situations. The anxiety that results becomes more “evidence” for the belief, even if the threat isn’t real.

These are classic patterns in emotional reasoning and behavioral avoidance—tools your mind uses to protect you, even if they limit you in the long run.

How Core Beliefs Affect Your Connection to the Authentic Self

Your authentic self is who you are beneath the layers of conditioning—your natural personality, interests, boundaries, and values.

When negative core beliefs dominate, they act like internal censors, distorting your self-image. You might:

  • Dismiss your strengths

  • Avoid new opportunities

  • Cling to old patterns rooted in childhood survival

Over time, you may continue reacting as if you're still the vulnerable child who first developed these beliefs—rather than the capable adult you are now. This keeps you locked in a narrow, outdated version of yourself.

How to Identify Your Core Beliefs

You don’t need to consciously “remember” every childhood experience to uncover your core beliefs. Instead, start by noticing:

  • Recurring negative thoughts or emotional reactions

  • Repetitive behavior patterns in relationships, work, or self-image

  • Situations that cause disproportionate emotional distress

Ask yourself:

  • Where might this belief have originated?

  • Is this belief helping or harming me?

Exploring your family dynamics and early life experiences can provide additional insight. Working with a therapist can also help reveal blind spots and facilitate self-discovery.

How to Challenge and Change Limiting Beliefs

Once you identify a limiting belief, the next step is to challenge it with curiosity and compassion—not criticism.

Try these evidence-based strategies:

  • Ask: What would I say to a friend with this belief?

  • Collect real-life evidence that contradicts the belief

  • Invite feedback from people you trust and who view you differently

  • Use a thought journal to track and reframe recurring beliefs

You can also experiment with new behaviors that challenge your belief. For example, if you believe you’re incapable, try a small task that proves otherwise.

Reclaiming Your True Identity

Breaking free from limiting core beliefs allows you to reconnect with your true, multifaceted self. Start by:

  • Exploring your values, interests, and boundaries

  • Trying new experiences to see how you've grown

  • Practicing self-compassion when old beliefs surface

  • Replacing outdated narratives with ones that reflect your current reality, not your childhood lens

Final Thoughts: You Are Not Your Old Story

Your early experiences shaped your beliefs—but they don’t have to define your future.
By learning to recognize and challenge negative core beliefs, you give yourself permission to grow, change, and finally meet the version of you that was always waiting underneath.

Need support uncovering your core beliefs and reconnecting with your authentic self?

Consider speaking with a therapist who can guide you through this powerful journey of emotional transformation.

Additional Resource:

Learn more about core beliefs.

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